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The Black Chair
Contact Center | Unified Communications | Audit | Configuration Management | Change Management Automation | Telephony | Cisco | Change Control
About
Blackchair is a provider of voice, data and contact center services
Hiring a business management or consulting firm
Advice is easy to give and hard to measure. Agree up front what the project will deliver and how you will know it worked.
What to check
- Results from similar projects, with figures
- A defined scope and deliverables
- Fixed fee or a cap on hours
- Who will actually do the work
Questions to ask
- What will be different in my business after this?
- What do you need from my team?
- How will we measure success?
Customer reviews
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