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Pharos Code
Software development outsourcing services
About
Software development outsourcing services
Choosing an IT services company
IT support is judged on how fast problems are fixed and how few come back. Get response times and what is covered written into the agreement.
What to check
- Guaranteed response and fix times
- What is covered by the monthly fee and what is billed extra
- How backups are done and tested
- Security practices and who has access to your systems
Questions to ask
- How do I report a problem, and who answers?
- What happens to my data and passwords if we part ways?
- Can you give a reference from a client our size?
Customer reviews
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